2024 accessibility data

Accessibility by industry

4,187 ADA website lawsuits were filed in 2024. These 6 industries have the greatest accessibility needs.

Online Stores

77% of lawsuits

E-commerce leads in accessibility needs

3,200+

e-commerce lawsuits in 2024

Fashion, home goods, and beauty stores serve millions of customers with disabilities. In 2024, e-commerce accounted for 77% of all ADA website lawsuits—over 3,200 cases. Making your store accessible opens you up to 1 in 4 Americans who have a disability.

Common accessibility barriers

•Checkout flows that don't work with keyboard navigation
•Product images missing alt text descriptions
•Filter and sort options inaccessible to screen readers

How HandyPal helps

Keyboard-accessible checkout and cart
Text-to-speech for product descriptions
High contrast mode for better visibility
Works with Shopify, WooCommerce, BigCommerce

"A visually impaired customer completed their first online order. That made my week."

Jennifer M. · Shopify Store Owner

Why accessibility matters

2024 data on website accessibility

4,187

lawsuits filed in 2024

67%

target businesses under $25M

$25k

average settlement + defense cost

One widget for every industry

No industry-specific setup. HandyPal works out of the box.

Works with any website platform

43 accessibility features included

Setup in 90 seconds

No coding required

Unlimited audits included

$49/month starting price

Make your site accessible today

Join 1,200+ businesses serving all their customers with HandyPal.

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